Most In-Demand IT Support / Help Desk Skills
The most in-demand skills for IT Support / Help Desk roles right now are ai, cloud, networking — ranked across 2343 open postings.
Updated October 27, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 175 | +175 |
| 2 | cloud | 159 | +159 |
| 3 | networking | 140 | +140 |
| 4 | linux | 109 | +109 |
| 5 | automation | 91 | +91 |
| 6 | saas | 86 | +86 |
| 7 | python | 83 | +83 |
| 8 | macos | 81 | +81 |
| 9 | help-desk | 79 | +79 |
| 10 | api | 79 | +79 |
| 11 | sql | 68 | +68 |
| 12 | jira | 64 | +64 |
| 13 | azure | 61 | +61 |
| 14 | zendesk | 55 | +55 |
| 15 | dns | 51 | +51 |
| 16 | slack | 50 | +50 |
| 17 | bash | 49 | +49 |
| 18 | aws | 49 | +49 |
| 19 | agentic-ai | 48 | +48 |
| 20 | intune | 46 | +46 |
| 21 | kubernetes | 43 | +43 |
| 22 | service-desk | 42 | +42 |
| 23 | cybersecurity | 41 | +41 |
| 24 | active-directory | 41 | +41 |
| 25 | root-cause-analysis | 41 | +41 |
| 26 | mdm | 41 | +41 |
| 27 | dhcp | 38 | +38 |
| 28 | zoom | 35 | +35 |
| 29 | ios | 35 | +35 |
| 30 | tcp-ip | 35 | +35 |
| 31 | itsm | 35 | +35 |
| 32 | sso | 34 | +34 |
| 33 | jamf | 34 | +34 |
| 34 | okta | 33 | +33 |
| 35 | salesforce | 32 | +32 |
| 36 | vpn | 32 | +32 |
| 37 | virtualization | 32 | +32 |
| 38 | servicenow | 32 | +32 |
| 39 | gcp | 32 | +32 |
| 40 | machine-learning | 32 | +32 |