OpenRouter
Open positions
Director of Customer Success
You will define and execute a scalable customer success strategy powered by intelligent systems, automation, and high-impact engagement. You will guide customers from onboarding through production adoption, value…
Director of Customer Support
You will lead the global technical support function and build AI-powered systems that improve support capacity, quality, and efficiency. You will oversee support performance, incident response, escalations, global…
Program Manager Provider Partnerships
You will define and operate the provider lifecycle from sourcing through renewal. You will build tiering frameworks, templates, playbooks, self-serve onboarding, and automated communications. You will run program-wide…
AI Provider Operations & Support Engineer
You will build internal tools and evaluations that accelerate model onboarding. You will run model-launch playbooks, coordinate provider integrations and quality assurance, manage versioning and migrations, and…