Lead Country Commercial Manager for Payments UK

You will own commercial performance for Banking Payments in the UK. You will forecast revenue, analyse member payment behaviour, shape product and commercial strategy, lead go-to-market launches, develop lifecycle engagement initiatives, monitor competitors, and align Product, Finance, CRM, Operations, Engineering, and leadership stakeholders.

Responsibilities

• Set, track, and refine commercial projections for Banking Payments
• Analyse member payment behaviours and initiative performance
• Shape payment propositions and product-roadmap priorities
• Lead commercialisation and go-to-market strategy for payment features
• Develop lifecycle and engagement strategies that drive activation, usage, and retention
• Align Product, Finance, Operations, Engineering, CRM, and leadership stakeholders
• Monitor payment trends, competitors, and market developments
• Use member feedback and behaviour to inform commercial and product decisions

Requirements

• Commercial performance management experience in payments, fintech, or banking
• Commercial acumen
• Analytical skills
• Go-to-market strategy experience
• Lifecycle engagement strategy experience
• Stakeholder management
• Cross-functional collaboration
• Project management
• Experience working with Product, CRM, Finance, and business intelligence teams

Benefits

• Vitality health insurance
• Insurance perks and discounts
• 24/7 Employee Assistance Programme
• 25 days of holiday
• Ability to buy additional holiday days
• Professional learning and development budget
• Referral bonus
• Cycle to Work scheme
• Pension contribution
• Office snacks
• Enhanced family-friendly leave
• 24 hours of paid volunteering time off
• Flexible work-from-home or office arrangements
• Monthly team socials
• Sabbatical leave