Data Center Technician

You will handle incoming data center support requests. You will install, configure, and maintain servers and network equipment; diagnose and replace failing hardware; coordinate facility and vendor maintenance; manage spare-parts inventory; document infrastructure and work performed; and escalate issues for prompt resolution.

Responsibilities

• Install and maintain servers and network equipment, including racking, cabling, and physical configuration
• Respond to server, network, and infrastructure issues
• Coordinate with facility staff on power, cooling, maintenance, outages, and escalations
• Run hardware diagnostics and replace failing parts
• Coordinate with vendor warranty technicians
• Identify efficiency issues and develop resolution plans
• Maintain and document spare-parts inventory
• Collaborate with software and network engineering teams on cybersecurity and network efficiency
• Upgrade CPUs, memory, hard drives, and network cables
• Maintain documentation of infrastructure, work, and physical-parts inventory
• Escalate issues to ensure prompt resolution

Requirements

• 5+ years of data center technician or similar experience installing, configuring, and troubleshooting server and network equipment
• Experience with large-scale network and server deployments
• Understanding of GPU hardware and liquid-cooled rack solutions
• Ability to independently manage facility projects
• Understanding of servers, network equipment, and data center services including power, cooling, and service-provider cross-connections
• Experience troubleshooting, building, repairing, and upgrading servers
• Organizational skills
• Communication skills

Benefits

• 100% company-paid medical, dental, and vision insurance premiums
• 401(k) plan with a 100% match up to 4% and immediate vesting
• Professional development reimbursement of $2,500 per year
• 11 holidays, paid time off accrual, and rollover plan
• Increased PTO at 3- and 10-year anniversaries, a one-month paid sabbatical every five years, and an anniversary bonus
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription