CRM & Marketing Operations Associate

You will maintain HubSpot as the go-to-market system of record. You will manage audience segmentation, data quality, forms, subscription types, email templates, lead-source tracking, attribution reporting, email deliverability, dashboards, and documentation.

Responsibilities

• Build and maintain CRM audience segmentation
• Handle segment requests from marketing and commercial teams
• Own data quality, forms, subscription types, and email templates
• Build lead-source tracking, UTM standards, and attribution reporting
• Monitor email health and deliverability
• Build dashboards and Notion documentation

Requirements

• Hands-on HubSpot experience with forms, email, workflows, segments, custom objects, and reporting
• Understanding of B2B marketing channels, CRM, and marketing technology stacks
• Process and detail orientation
• Communication and documentation skills
• Ability to translate business requirements into recommendations
• Fluency with AI tools

Benefits

• Hybrid working
• Option to work from almost anywhere for up to 90 days per year
• £500 remote working budget
• 25 days of annual leave plus bank holidays
• Birthday day off
• 16 weeks of fully paid parental leave
• Private health insurance
• Mental health support
• Life assurance
• Cycle to Work Scheme