Commercial Field Engineer Pre-sales

You will partner with account executives to understand customer requirements and develop tailored technical solutions. You will deliver demos and proof-of-value engagements, respond to security questionnaires, address customer issues with product and engineering, improve internal documentation, and help transition customers from pre-sales to post-sales.

Responsibilities

• Collaborate with account executives to understand customer requirements and develop technical solutions
• Deliver demos and proof-of-value engagements
• Respond to security questionnaires
• Provide customer feedback and partner with product and engineering to address issues
• Track industry trends and emerging AI-powered development technologies
• Improve internal tools, documentation, playbooks, guides, and best practices
• Support customer transition from pre-sales to post-sales

Requirements

• 2+ years of experience in a customer-facing technical role
• Experience with software development tools and platforms
• Command-line proficiency
• Knowledge of AWS, GCP, or Azure
• Communication and interpersonal skills
• Organizational skills and ability to manage multiple customer needs
• Ability to mentor, train, and shadow peers