Applied AI Forward Deployed Machine Learning Engineer

You will onboard customers on products and APIs, guide prompting, evaluation, and fine-tuning, and support production integrations. You will deploy GenAI use cases, collaborate on complex LLM projects, contribute to inference and fine-tuning codebases, support pre-sales discussions, and incorporate customer feedback into product improvements.

Responsibilities

• Onboard customers on products and APIs
• Guide customers on prompting evaluation and fine-tuning
• Ensure production integration with back-end and front-end interfaces
• Deploy high-impact GenAI use cases into production
• Collaborate on complex customer projects involving fine-tuning and LLM applications
• Contribute to open-source inference and fine-tuning codebases
• Participate in pre-sales calls and provide technical guidance
• Improve product and model capabilities using customer feedback

Requirements

• Fluency in English
• PhD or master's degree in AI or data science
• 2+ years as a technical individual contributor on AI-based products
• Experience fine-tuning LLMs and working on advanced RAG or agentic use cases
• Deep understanding of machine learning and LLM concepts and algorithms
• Experience building and deploying LLM or NLP applications
• Experience implementing AI or machine learning products with APIs and back-end and front-end interfaces
• Strong Python coding skills
• Experience with deep learning using PyTorch
• Experience with agent frameworks such as LangChain and vector databases
• Ability to explain complex technical concepts to technical and non-technical audiences

Benefits

• Healthcare coverage
• Parental leave
• Retirement plans
• Relocation support
• Wellness programs
• Meal allowances
• Transportation allowances