Territory Sales - Inside Sales Representative - Senior
Posted Updated
Description
We are looking for a talented Territory Sales – Inside Sales Representative - Senior to join our team in Sales from your remote home office.
In this role, you will make an impact in the following ways:
- Drive revenue growth by converting inbound customer inquiries into sales opportunities and proactively identifying new business through lead generation, follow-up outreach, cross-selling, and upselling.
- Strengthen customer relationships by delivering a positive customer experience throughout the sales cycle, building trust, increasing loyalty, and positioning Cummins as a preferred supplier.
- Support business expansion by qualifying leads and connecting customers with the right sales resources, helping accelerate the sales pipeline and improve conversion rates.
- Improve sales effectiveness by providing accurate quotations, supporting RFPs, maintaining CRM data, and ensuring sales opportunities progress efficiently from lead to close.
- Enhance customer satisfaction by resolving complex inquiries quickly and accurately, identifying recurring customer challenges, and recommending solutions that improve service delivery.
- Increase operational excellence by maintaining accurate forecasting, reporting, account setup, and sales documentation, enabling better business decisions and sales planning.
- Drive continuous improvement by analyzing sales processes, identifying opportunities to increase customer value, and recommending enhancements that improve efficiency, loyalty, and business results.
- Enable team success and collaboration by coordinating across Sales, Operations, and other internal stakeholders, balancing customer expectations with inventory and delivery capabilities while mentoring and supporting Inside Sales colleagues.
