Technical Writer - MaaS
Posted Updated
Description
You will own end-to-end developer documentation for the MaaS platform, including API references, getting-started guides, sample code, release notes, and changelogs. You will verify documentation against live services, maintain a docs-as-code toolchain, gather technical details from stakeholders, and use documentation feedback to prioritize improvements.
Responsibilities
- Maintain OpenAPI-driven API reference documentation for chat, completion, embedding, fine-tuning, and model-routing endpoints
- Verify request and response schemas, error codes, and rate limits against staging and production services
- Create and maintain onboarding guides, SDK quickstarts, integration patterns, and runnable sample code
- Establish and operate a release-notes process for model updates, endpoints, pricing changes, and breaking API changes
- Own the Markdown/MDX, Git-based review, OpenAPI linting, and documentation-generation toolchain
- Interview engineers, product managers, and support staff to document features, limitations, and technical decisions
- Monitor documentation usage signals and support feedback to prioritize documentation improvements
Requirements
- 5+ years of professional technical writing experience
- At least 2 years of API or SDK documentation experience for a developer-facing product
- Experience authoring and maintaining OpenAPI or Swagger specifications
- Portfolio of published getting-started guides, quickstarts, or tutorials
- Experience with Markdown or MDX, Git-based version control, pull-request review, and documentation platforms or static site generators
- Ability to read Go, Python, or TypeScript code and API traces
- Experience operating a release-notes or changelog process
