Technical Program Manager Field

You will lead strategic enterprise deployments from planning through organization-wide rollout. You will align customer and internal stakeholders, identify risks, create clear delivery plans, build deployment playbooks and processes, and bring customer feedback to product and engineering.

Responsibilities

• Own strategic customer deployments from initial planning through organization-wide rollout
• Drive alignment, execution, and decision-making across customer stakeholders and internal teams
• Turn ambiguity into clear plans, identify risks, and keep complex programs moving forward
• Build trusted relationships with engineering leaders, executives, and technical teams
• Create playbooks, processes, and an operating model for enterprise deployments
• Bring customer feedback to product and engineering

Requirements

• Experience leading large cross-functional technical projects with significant stakeholder complexity
• Customer-facing experience and a record of building trust with senior technical and business leaders
• Ability to understand technical systems and communicate with engineers
• Organizational, communication, and problem-solving skills
• Experience with enterprise software deployments, technical consulting, solutions architecture, or program management
• Background with developer tools, infrastructure, AI products, or technical platforms
• Experience partnering with large engineering organizations and executive stakeholders
• Experience at a high-growth startup