Tech Ops Engineer Overnight EST Support 1am 9am

You will monitor and maintain customer systems, server hardware, software, operating systems, and deployments. You will manage Linux, virtual, and containerized environments; automate core tasks with DevOps; protect data; troubleshoot systems; create technical documentation and training materials; and provide overnight EST coverage with rotational on-call support.

Responsibilities

• Maintain customer-system uptime and integrity
• Build and architect systems that maintain uptime
• Document technical designs and create training materials
• Monitor daily operations, including server hardware, software, and operating systems
• Manage Linux, virtual-environment, and containerized-environment deployments
• Work with DevOps to automate core tasks
• Maintain security policies and guidelines to protect data assets
• Test, troubleshoot, and modify information systems
• Work with TechOps, IT, IT Security, and system administrators
• Provide overnight EST coverage and rotational on-call support

Requirements

• Be fluent in English
• Be an expert system administrator for Debian-based distributions
• Demonstrate expertise in computer networks, hardware, support, IT security, and tools
• Have experience with cloud, bare-metal, and VPS hosting environments
• Have experience with databases and SQL, preferably MySQL
• Demonstrate programming and scripting skills in Python, Bash, and Ansible
• Have strong Linux, Proxmox, and pfSense experience

Benefits

• Remote work environment
• Unlimited vacation