System Administrator

You will manage user access, permissions, device inventory, MDM, SaaS platforms, onboarding, and provisioning. You will provide technical support, create support playbooks and documentation, optimize operational processes, administer Linux systems and AWS services, and improve IT security monitoring and audits.

Responsibilities

• Manage user access and permissions across identity, communication, development, networking, and cloud platforms
• Manage physical IT inventory and mobile device management
• Administer and optimize SaaS platforms, integrations, and costs
• Streamline onboarding and provisioning processes
• Provide technical support and escalate issues when needed
• Develop documentation and troubleshooting procedures
• Enhance IT security monitoring and conduct periodic audits

Requirements

• Systems administration experience
• Linux user and server administration
• SaaS platform and identity-management integration experience
• Process and workflow design skills
• Technical user-support and communication skills
• IT security monitoring knowledge
• AWS IAM and EC2 expertise