Staff UX Researcher

You will lead qualitative and quantitative research from problem framing through communication of findings. You will turn customer evidence into product insights, coach product designers in research practice, and build scalable research operations for recruitment, tooling, governance, and knowledge management.

Responsibilities

• Lead qualitative and quantitative research from problem framing through analysis and communication
• Shape product decisions and strategy with customer evidence
• Enable Product Designers to conduct high-quality research
• Establish and evolve Research Operations
• Improve participant recruitment, tooling, governance, research practices, and knowledge management
• Connect research across teams and identify broader patterns, knowledge gaps, and strategic insights

Requirements

• Mixed-method research expertise
• Qualitative research expertise
• Quantitative research skills
• Experience researching complex B2B and consumer experiences
• Experience influencing product decisions, priorities, or strategy
• Synthesis and storytelling skills
• Experience coaching others in research
• Experience building or improving Research Operations