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Shield AI

Staff IT Systems Engineer ICT Lead

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Description

You will lead regional ICT operations and manage a small team, vendors, budgets, and service delivery. You will own network, cloud, endpoint, identity, security, and infrastructure services. You will implement export-control, sovereignty, data-classification, and compliance controls; support regional programs, sites, customers, and deployed locations; and provide reliable IT services and executive support.

Responsibilities

  • Lead, develop, and manage a regional ICT team.
  • Set the regional ICT strategy, roadmap, operating plan, budget, and capital plan.
  • Manage vendors, managed service providers, carriers, licensing agreements, and service levels.
  • Establish standards for documentation, change management, incident response, and service delivery.
  • Own regional network, infrastructure, cloud, identity, endpoint, and platform operations.
  • Design segmented network enclaves and control site-to-site connectivity.
  • Deliver connectivity and compute for remote, deployed, and flight-test locations.
  • Enforce sovereign-region, data-residency, jurisdiction, and access controls.
  • Drive infrastructure automation, configuration management, and cloud cost governance.
  • Implement export-control, data-classification, and need-to-know technical controls.
  • Maintain security, identity, logging, patching, vulnerability management, and compliance controls.
  • Deliver day-to-day IT services and manage the regional IT asset lifecycle.

Requirements

  • Australian citizenship and an NV1 security clearance, or demonstrated ability to obtain and maintain one.
  • 10+ years of enterprise ICT experience across infrastructure, network, and systems administration.
  • 3+ years directly leading technical teams.
  • Enterprise networking experience, including routing, switching, SD-WAN or WAN services, firewalls, VLANs, segmentation, wireless, VPN, DNS, DHCP, and monitoring.
  • Hands-on AWS and/or Azure cloud engineering and operations experience, including identity federation, network integration, infrastructure as code, and cost management.
  • Windows, macOS, and Linux administration experience with Active Directory, Microsoft Entra ID, group policy, IAM, Intune, and Jamf.
  • Experience working in a multinational structure and reconciling global standards with local regulatory obligations.
  • Working knowledge of ITAR, EAR, the Defence Trade Controls Act 2012, and Australian Government classification and handling requirements.
  • Experience operating in classified, need-to-know, or access-restricted environments.
  • PowerShell, Bash, or Python scripting and automation capability.
  • Written and verbal communication skills for executives, customers, certifiers, and non-technical stakeholders.
  • Willingness to travel domestically and regionally, participate in on-call rotation, and support after-hours maintenance.

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