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Synthesia

Solutions Engineering Manager

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Description

You will lead and develop a regional presales function while remaining hands-on in high-impact deals. You will coach Solutions Engineers, standardize discovery and demonstrations, manage forecasts and pipeline health, and partner with commercial and product stakeholders to improve outcomes.

Responsibilities

  • Hire, ramp, and develop a team of 5–10 Solutions Engineers
  • Run one-to-ones, deal reviews, and career-development conversations
  • Execute presales motions including research, discovery, demonstrations, workshops, and Proofs of Concept
  • Design and evolve demonstration methodology
  • Build and maintain presales tools, demo environments, reusable assets, evaluation guides, and objection handling
  • Drive the use of AI tools for call preparation, demonstrations, and follow-up documentation
  • Own presales forecasting, pipeline hygiene, and performance reporting
  • Partner on account and territory strategy and resource high-value opportunities
  • Identify deal risks, timelines, and technical dependencies and unblock Solutions Engineers
  • Route field feedback, product gaps, and competitive intelligence to stakeholders
  • Coach Solutions Engineers on MEDDPICC, Command of the Message, Proofs of Concept, and executive readouts

Requirements

  • Experience recruiting, managing, and developing Solutions Engineering presales teams
  • Experience owning the employee lifecycle from hiring through onboarding and promotions
  • Experience improving team performance through coaching, deal support, and presales process execution
  • Ability to own presales forecasting, pipeline hygiene, and performance reporting
  • Fluency in MEDDPICC and Command of the Message
  • Ability to communicate technical detail and executive-level value narratives
  • Experience partnering with Sales, Product, Customer Success, and Product Marketing leadership

Benefits

  • Stock options
  • Hybrid working environment
  • Medical, dental, and vision coverage
  • 401k plan with company match
  • Paid parental leave
  • 25 days of annual leave, public holidays, and paid sick leave
  • Regular social events
  • Referral scheme
  • Computer and monitor
  • Working-from-home stipend
  • 60 days of work from anywhere annually

Skills

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See also

Solutions Engineering jobs by country — openings, pay and top skills →