Solutions Engineer

You will lead technical discovery, scope integrations, and prototype voice agent solutions during enterprise sales cycles. You will own the technical side of strategic pilots from the first demo through security review and production handoff. You will also create reusable demos, reference architectures, and documentation, and share customer feedback with Product and Engineering.

Responsibilities

• Lead technical discovery
• Scope integrations with telephony, CRM, and backend systems
• Prototype voice agent solutions with account executives
• Own the technical side of enterprise sales cycles and pilots from the first demo through production handoff
• Build reusable demos, reference architectures, and documentation
• Bring customer feedback to Product and Engineering to influence the roadmap

Requirements

• 3+ years of solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role
• Experience at a high-growth Series B to Series F company
• Knowledge of REST APIs, webhooks, Python, or JavaScript
• Ability to build working prototypes quickly
• Ability to explain complex systems to engineers and executives
• Telephony, contact center platform, or LLM application experience is a plus

Benefits

• Equity ownership
• Medical, dental, and vision plans
• Quarterly off-sites
• Flexible time off
• Catered meals
• Transportation
• Gym
• $10k annual learning and development budget