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Synthesia

Solutions Engineer German Speaker

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Description

You will work with account executives to discover customer requirements, deliver demonstrations, identify technical risks, and support solution design. You will provide integration and security guidance, maintain demo assets, share customer feedback, and brief Customer Success to support production handovers.

Responsibilities

  • Support discovery calls with account executives
  • Deliver customer-focused demonstrations
  • Identify technical objections and integration questions
  • Assess technical fit and opportunity risk
  • Keep deal teams informed of status, timelines, and dependencies
  • Design repeatable demo methodologies
  • Build reusable demo, integration, and objection-handling assets
  • Provide guidance on APIs, SDK integrations, security, compliance, and scalability
  • Validate integrations with LMS, HCM, and content systems
  • Share customer feedback with Product
  • Brief Customer Success during handovers
  • Travel for customer discovery and on-site demos

Requirements

  • 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment
  • Demo skills, including Tell-Show-Tell
  • Knowledge of solution designs and best practices
  • Working knowledge of MEDDPICC and Command of the Message
  • Technical fundamentals in creation flows, APIs, integrations, security, or compliance
  • Ability to manage POCs, demos, and customer conversations
  • Willingness to travel

Skills

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See also

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