Software Engineer Internal Tools

You will build internal AI operations tooling that helps operational teams work more effectively. You will create agents, workflows, and custom tools; evaluate third-party products; support self-service deployment; implement internal APIs, authentication, and MCP patterns; integrate customer-experience systems; and work with operations stakeholders to identify new challenges.

Responsibilities

• Build agents, workflows, and custom tools for non-engineering teams
• Evaluate and integrate third-party tools
• Contribute to the self-service app deployment platform
• Design and implement internal APIs, authentication, and MCP patterns
• Extend systems beyond the Django monolith
• Integrate and scale customer experience systems such as Zendesk
• Partner with customer experience, legal, finance, people, and content operations stakeholders

Requirements

• 2+ years of full-stack software engineering experience
• Experience building, maintaining, and supporting internal tools or systems
• Agentic coding practices and tools
• Experience in early-stage 0→1 environments
• Agent frameworks such as LangGraph
• Evaluation or observability tools such as LangSmith and Braintrust
• Support tooling, CRM systems, or workflow automation platforms
• Eligibility to work in the US

Benefits

• Equity package
• 401(k) with 3% employer match
• Roth 401(k)
• Medical insurance
• Dental insurance
• Vision insurance
• 11 paid holidays
• Unlimited PTO
• Sick time
• 16 weeks of paid parental leave
• Creative education stipend
• Commuter allowance
• In-office lunch