Senior UX Researcher Qualitative

You will own the foundational research agenda for mobile creation. You will conduct ethnographic, diary, longitudinal, in-context, and in-person studies; partner with product and design; create reusable research frameworks; connect qualitative findings with quantitative data; and mentor other researchers.

Responsibilities

• Define and run foundational research for mobile creation
• Lead ethnographic, diary, longitudinal, in-context, and concept studies
• Conduct in-person and in-field research, including in-home and family sessions
• Partner with product managers, designers, and engineers during decision-making
• Create reusable segmentations, journey frameworks, jobs-to-be-done frameworks, opportunity maps, and design principles
• Connect qualitative findings with survey and behavioral data
• Mentor researchers, review study designs, and unblock research work

Requirements

• 5+ years of industry UX research experience
• Specialization in qualitative methods and consumer mobile products
• Experience conducting in-person family research, including consent and assent workflows
• Methodological judgment
• Knowledge of research ethics and participant comfort
• Fluency with quantitative data, experiments, and survey design
• Ability to influence senior stakeholders
• Eligibility to work in the United States
• Willingness to work five days per week at the Venice Beach office
• Willingness to travel for team meetings and field research

Benefits

• Company equity package
• 401(k) with 3% employer match and Roth 401(k)
• Medical, dental, and vision insurance with HSA and FSA options
• 11 paid holidays, unlimited PTO, and sick time
• 16 weeks of paid parental leave
• Commuter allowance
• In-office lunch five days per week