Senior Technical Project Manager Germany

You will own the end-to-end delivery of enterprise agentic AI deployments. You will manage scope, schedules, budgets, risks, quality, stakeholders, delivery methodology, pod coordination, documentation, deployment KPIs, and delivery reporting from scoping through hypercare.

Responsibilities

• Own scope, schedule, budget, risk, and quality for customer projects
• Select delivery methodologies for each customer context
• Manage customer sponsors, IT stakeholders, and business stakeholders
• Run governance calls, steering committees, UAT readouts, and go-live reviews
• Coordinate forward deployed engineers, agent architects, and cross-functional partners
• Facilitate sprints, retrospectives, or stage-gate reviews
• Enforce documentation standards
• Track deployment KPIs and report delivery status and risks

Requirements

• Technical program management
• Program management
• Delivery management
• SaaS
• Enterprise software
• Contact center
• CCaaS
• UCaaS
• Conversational AI
• IVA
• IVR
• Customer experience
• Agile
• Scrum
• Waterfall
• Project management
• English
• German