Senior Staff Partner Engineer

Lead implementation of Ripple payment solutions with enterprise customers and partners worldwide. Partner with Product and Engineering, serve as a functional and technical specialist, drive solution deployment and adoption, manage delivery lifecycles, and travel to customer and partner locations as needed.

Responsibilities

• Partner with Product and Engineering teams to bring products and features to market.
• Collect, refine, and prioritize customer requirements.
• Manage enterprise-scale customers and partners independently.
• Serve as the functional and technical specialist for customers, partners, and Ripple.
• Drive the design, deployment, and successful usage of new solutions.
• Break project objectives into manageable tasks and guide internal and external resources.
• Own the delivery lifecycle from training and testing through launch support.
• Guide customers and partners toward maximum implementation benefits.
• Travel to customer and partner locations when work-related travel resumes, approximately 20–30%.

Requirements

• 10+ years of IT/software experience.
• Experience delivering software solutions for major global organizations and industry groups.
• Ability to enable global use cases with new technologies and innovative thinking.
• Strong understanding of network principles, network design, and financial services networks.
• Institutional crypto custody experience is a significant advantage.
• Understanding of market dynamics, challenges, and technology surrounding Ripple and its customers and partners.
• Excellent teamwork and interpersonal skills.
• Experience leading customer or partner software integration engagements.
• Proactive leadership and ability to generate momentum.
• Ability to resolve technical issues at network, database, or application level.
• Hands-on software development experience, ideally writing production-grade code.

Benefits

• Professional development budget
• Flexible in-office collaboration schedule
• Bi-weekly all-company meeting with leadership
• Team offsites, team bonding activities, and happy hours
• Competitive bonuses and equity
• Health, retirement, family-forming, and family-support benefits
• Employee giving match
• Mobile phone stipend
• R&R days
• Wellness reimbursement and onsite and virtual programming
• Generous vacation policy
• Parental leave and family planning benefits
• Catered lunches and fully stocked kitchens