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Shakepay

Senior People Operations Partner

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Description

You will manage core People Operations processes throughout the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems. You will improve workflows and resources, support performance and compensation cycles, use data and feedback to identify improvements, and partner with internal stakeholders and external vendors on People-related work.

Responsibilities

  • Manage core People processes across the employee lifecycle, including onboarding, offboarding, leave, benefits, employee data, documentation, and People systems
  • Design, document, and improve People workflows, handoffs, and resources
  • Support delivery and continuous improvement of performance and compensation programs
  • Provide recommendations, options, tradeoffs, and next steps for People-related decisions
  • Use data, employee feedback, and experience to identify risks, patterns, and opportunities for improvement and automation
  • Partner with Finance, Legal, Security, Talent, and external vendors on People-related work
  • Create documentation, repeatable processes, and backup coverage to strengthen continuity

Requirements

  • 5+ years of progressive experience in People Operations, HR business partnering, HR generalist work, or a related People role
  • Experience independently managing multiple People workstreams in a fast-paced, changing, or lean environment
  • Hands-on experience supporting the employee lifecycle, People systems, employee data, documentation, and operational processes
  • Experience contributing to performance management, compensation, onboarding, offboarding, policy work, manager enablement, or company-wide People programs
  • Working knowledge of Canadian employment practices and judgment about when to involve Legal or external advisors
  • Experience improving processes and building better systems for recurring problems
  • Strong judgment, discretion, communication, and follow-through when handling sensitive employee matters
  • Ability to prioritize competing needs, make practical tradeoffs, and work without close supervision
  • English fluency

Benefits

  • Stock options
  • Yearly salary assessments
  • Health and dental coverage
  • Health and wellness spending accounts
  • Remote work from anywhere in Canada
  • Optional access to office spaces in Montreal and Toronto
  • $2,000 annual budget for courses, certifications, and training
  • 20 days of vacation per year
  • $1,000 bonus for using all vacation
  • Parental leave top-up to 100% of salary for 18 weeks
  • Quarterly team-specific or company-wide offsites

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