Senior Manager Onboarding Programs

You will design, build, and continuously optimize onboarding for new sales hires. You will define ramp architecture, role tracks, graduation milestones, and readiness criteria; measure ramp-to-quota time, win-rate lift, technical fluency, and retention; and partner with product, revenue operations, and sales leaders. You will use AI-enabled workflows in coaching and content, manage onboarding communications and reporting, and create feedback loops for program improvement.

Responsibilities

• Design, build, and optimize onboarding programs for new sales hires
• Define ramp architecture, role-track design, graduation milestones, and readiness criteria
• Own metrics for ramp-to-quota time, win-rate lift, technical fluency, and retention
• Partner with Product, Revenue Operations, and Sales leadership
• Apply AI-enabled tools and workflows to coaching, content creation, and reinforcement
• Manage new-hire onboarding communications
• Provide ramp-status updates to managers and cross-functional partners
• Produce cohort reporting on completion, certification, and readiness
• Collect feedback from new hires and managers and communicate resulting changes

Requirements

• 3+ years in a quota-carrying or customer-facing revenue role
• 5+ years of enablement, onboarding, or revenue-program ownership experience
• Experience building or running onboarding programs from scratch
• Experience connecting onboarding to ramp speed, quota attainment, or retention through data
• Salesforce and Gong or comparable rep-performance-analysis tools
• Written and verbal communication skills
• Ability to own an end-to-end program independently and influence cross-functionally

Benefits

• 100% company-paid medical, dental, and vision insurance premiums
• 401(k) matching 100% up to 4% with immediate vesting
• $2,500 annual professional-development reimbursement
• 11 holidays, paid-time-off accrual, and rollover plan
• Increased PTO at 3- and 10-year anniversaries
• One month paid sabbatical every 5 years
• Annual anniversary bonus
• Remote-office setup stipend of $500 in the first year and $400 in subsequent years
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription