Senior Field Application Engineer French Speaking

You will serve as a regional technical resource for integration partners, helping them deliver deployments that meet quality, reliability, and ROI standards. You will manage multiple integration projects, troubleshoot complex escalations, prototype solutions using APIs and SDKs, review designs, deliver training, and share partner feedback with product and program stakeholders.

Responsibilities

• Serve as a regional technical resource on integrations and enable partners to deliver deployments to BD standards.
• Manage engagement across multiple integration projects and ensure quality, reliability, and ROI standards are met.
• Lead resolution of complex technical escalations through troubleshooting and root-cause analysis.
• Develop and prototype integration solutions using BD APIs and SDKs.
• Support partner technical certifications, review integration designs and deliverables, and promote best practices.
• Deliver technical training to partner engineers and project managers.
• Translate partner and customer feedback into input for product and program teams.
• Collaborate cross-functionally to align program requirements, partner capabilities, and product evolution.
• Support technical go-to-market pilots, field validation of new technologies, and sales activities.
• Contribute to improvements in partner enablement, certification, and technical standards.

Requirements

• Professional written and verbal proficiency in French and English.
• Bachelor's degree in Computer Science, Robotics, or a related field, or equivalent industry experience.
• 3–5 years of experience in robotics, automation, or systems integration.
• Authorization to work in the U.S.
• Ability to travel domestically and internationally up to 50%.
• Knowledge of robotics integration, including hardware, networking, software, and payloads.
• Experience supporting complex multi-site automation projects in a partner or integrator model.
• Technical training, communication, troubleshooting, and partner enablement skills.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Annual bonus structure