Senior Client Funding Operations Specialist

You will process client deposits, withdrawals, and internal transfers across trading platforms and payment channels. You will reconcile client accounts, platform balances, and bank statements; prepare funding reports; resolve transaction issues and client queries; monitor funding activity and channel performance; support AML/CTF checks; analyse data; and test new funding products.

Responsibilities

• Review and process client deposits, withdrawals, and internal transfers across trading platforms and payment channels.
• Perform daily reconciliation of client accounts, platform balances, and bank statements.
• Prepare daily and weekly financial reports, funding summaries, and account status updates.
• Identify and escalate unusual funding activity, trading anomalies, and operational discrepancies.
• Resolve transaction issues, exceptions, and client funding queries.
• Follow regulatory requirements and support AML/CTF checks for transactions.
• Collect and analyse key statistics to improve efficiency and client service.
• Monitor funding-channel performance and provide optimisation insights.
• Identify, analyse, and report abnormal funding situations to relevant stakeholders.
• Test new funding product launches and conduct maintenance tests.

Requirements

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• Experience in the CFD or financial services industry.
• Analytical skills.
• Problem-solving.
• Microsoft Excel.
• Data analysis.
• Communication.
• Teamwork.

Benefits

• Milestone anniversary gifts that grow with each year of service.
• Team-building activities.
• Flexible Spending Account (FSA).