Senior Account Manager

Manage and grow a portfolio of merchants and payment partners for Unlimit's acquiring business across APAC, identifying new opportunities, expanding existing accounts, optimizing performance, and building long-term strategic relationships.

Responsibilities

• Build and manage relationships with key merchants and payment partners.
• Identify new business opportunities while maintaining and expanding existing accounts.
• Upsell and cross-sell Unlimit solutions to maximize revenue and adoption.
• Monitor KPIs, optimize account performance, and recommend improvements based on data-driven insights.
• Collaborate with regional and global teams to improve ways of working and enhance the merchant experience.
• Represent Unlimit as a trusted partner in every interaction.
• Manage multiple accounts and stakeholders while delivering results within challenging timelines.

Requirements

• Minimum 5 years of experience in the payments industry, with strong understanding of acquiring, merchant services, or payment partnerships.
• Proven experience managing merchants or payment partners and growing accounts commercially.
• Experience owning hunting and farming responsibilities, including upsell and cross-sell initiatives.
• Ability to analyze performance data and communicate insights and recommendations to stakeholders.
• Proactive, resilient, and able to thrive in a fast-paced, evolving environment.
• Works well across teams and contributes to a positive, high-performance culture.