Sales Operations & Deal Desk Associate

You will support sales operations and deal desk activities to help ensure smooth sales execution and compliant commercial transactions. You will maintain CRM data, prepare sales reports and performance analysis, improve processes, coordinate with marketing, finance, and customer service, and review non-standard deals, pricing, discounts, contract terms, and approval requirements.

Responsibilities

• Provide administrative and operational support to the sales team
• Create sales reporting and performance analysis
• Maintain and manage CRM usage, data input, and reporting
• Identify and implement sales-process improvements
• Coordinate sales efforts with marketing, finance, and customer service
• Review and approve non-standard deals, including pricing, discounting, contract terms, and commercial structures
• Ensure deals comply with internal policies and approval frameworks
• Escalate complex or high-value transactions
• Monitor and enforce approval matrices and delegation of authority

Requirements

• Familiarity with SaaS business models, software licensing, and commercial terms
• Strong attention to detail
• Excellent communication, administrative, and time-management skills
• Bachelor’s degree or equivalent practical experience
• Proficiency with CRM tools; HubSpot preferred

Benefits

• Quarterly discretionary performance-based bonus
• 401k with 4% matching contribution
• Health insurance from the first day of employment, including PPO or HDHP plan options
• 100% employer-paid individual health premiums and 75% dependent-premium coverage
• Enhanced maternity and paternity policies
• Paid sabbatical opportunities
• Opportunity for international business travel