Sales Engineer

You will support customers throughout the sales cycle, from qualification through onboarding. You will tailor product demonstrations to customer needs, deliver technical presentations to executive and cybersecurity audiences, and translate complex technical concepts for non-technical stakeholders. You will assist with proof-of-concept setup and testing, API demonstrations, knowledge transfer, workshops, onboarding, and RFx responses while coordinating with internal commercial and product stakeholders.

Responsibilities

• Support the sales team throughout the client sales cycle from qualification to onboarding
• Tailor product demonstrations to each customer's digital asset requirements
• Deliver technical presentations to C-level executives and cybersecurity professionals
• Assist with proof-of-concept setup and testing
• Demonstrate advanced API features
• Provide tier 1-3 knowledge transfer to customers
• Coordinate customer workshops and onboarding
• Manage multiple projects and prepare RFx responses
• Collaborate with Account Managers, Sales Directors, and Product Managers
• Translate technical knowledge for non-technical audiences

Requirements

• Experience in a pre-sales or consulting position within a fintech, crypto, or cybersecurity company
• Technical acumen and willingness to investigate complex technologies
• Excellent communication and presentation skills
• Passion for blockchain and the crypto industry
• Knowledge of banking, financial services, or fintech
• Ability to work with webhooks, REST APIs, and basic scripting
• Fluent written and spoken English and Japanese
• Must be based in Japan