Sales Enablement Operations Manager
Posted Updated
Description
You will define and implement the sales content and knowledge strategy, including taxonomy, governance, workflows, and tooling decisions. You will operate enablement platforms and reporting, build reusable AI tools for sellers and managers, develop training materials, and establish standards for scalable enablement operations.
Responsibilities
- Define sales content-management strategy and evaluate build-versus-buy options
- Design content taxonomy, ownership, governance, approval workflows, and lifecycle
- Implement and maintain the sales content hub, call library, and training platform
- Coordinate content availability across sales systems and channels
- Own reporting on content usage, training completion, certification, ramp, and performance
- Build and maintain AI skills, plugins, and agent workflows for sales roles
- Create reusable AI workflows and drive adoption through training, documentation, and feedback
- Develop AI-tool training materials and maintain a library of best practices
- Set standards for enablement content and AI tools across the GTM organization
- Advise enablement leadership on priorities, operating model, and tooling
Requirements
- Sales enablement
- Revenue operations
- GTM systems
- Content management
- Taxonomy
- Governance
- Salesforce
- Slack
- Call recording
- AI
- MCP
- n8n
- Zapier
- Clay
- CRM
- Reporting
- Project management
Benefits
- Equity
- Health insurance
- Dental insurance
- Vision insurance
- Retirement benefits
- Fitness benefits
- Commuter account
- Dependent care account