Robot Service Engineer Data Collection

You will provide first-line technical support for robots, teleoperation devices, cameras, and recording systems. You will diagnose hardware, software, network, and calibration issues; install and maintain equipment; document faults and repairs; and escalate complex problems to R&D. You will deploy updates, improve workflows, follow safety guidance, and maintain troubleshooting documentation.

Responsibilities

• Provide first-line technical support for robots, teleoperation devices, cameras, and recording systems
• Diagnose and resolve hardware, software, network, and calibration issues
• Install, set up, and calibrate robots and teleoperation workstations
• Perform preventive maintenance and replace parts
• Maintain records of faults, repairs, and spare-parts usage
• Escalate complex issues to R&D with reproduction steps, logs, and data
• Test and deploy software updates and fixes
• Ensure safe operation and maintain troubleshooting guides, SOPs, and setup instructions

Requirements

• Degree or vocational training in mechatronics, electrical engineering, robotics, computer science, or a related field
• Hands-on experience troubleshooting electromechanical systems, robots, or industrial equipment
• Basic knowledge of Linux, command-line tools, and system logs
• Good English communication skills

Benefits

• Corporate Benefits Program covering health, mobility, and learning for 100€ net per month
• Free drinks and fruit
• Regular company events