Product Operations Specialist

You will support 24x7 product operations by reconciling positions and balances, monitoring trading and settlement activity, resolving exceptions, and ensuring timely crypto and fiat settlement. You will record transactions accurately, document operational flows, and identify opportunities to automate or streamline manual processes.

Responsibilities

• Ensure timely settlement of crypto and fiat funds
• Reconcile positions and balances across business operations
• Monitor intraday trading and settlement activity
• Respond to market activity, exceptions, breaks, and blocking issues
• Record transactions accurately in systems of record
• Document finance operational flows
• Identify processes for automation or streamlining

Requirements

• Willingness to work weekend and holiday shifts as required
• Hands-on operations, clearing, settlement, and reconciliation experience
• Experience monitoring venues and systems in real time
• Understanding of accounting principles
• Experience implementing off-the-shelf and in-house solutions
• Understanding of markets and instruments, including cleared, OTC, crypto, and derivatives
• SQL experience is a plus

Benefits

• Professional development budget
• Flexible in-office attendance determined by managers and teams
• Team offsites, bonding activities, happy hours, and events
• Bonuses and equity
• Healthcare, retirement, family-forming, and family-support benefits
• Employee giving match
• Mobile phone stipend
• R&R days
• Wellness reimbursement and onsite and virtual programming
• Vacation policy
• Parental leave and family-planning benefits
• Catered lunches and stocked kitchens