Product Manager Payment Success

You will own the rules and customer experience behind payments, improving straight-through processing and payment transparency. You will define the payment-success roadmap, identify friction using client feedback and operational data, and work with engineering, operations, and compliance to deliver reliable, compliant improvements.

Responsibilities

• Define and communicate the product strategy and roadmap for payment success.
• Own the end-to-end payment creation and submission experience.
• Work with Engineering, Compliance, and Operations to deliver payment products.
• Prioritize features and fixes based on client impact, processing performance, and business value.
• Own client-facing payment tracking and visibility.
• Monitor product performance and use data to identify opportunities.
• Act as the accountable owner for payment experiences.

Requirements

• Experience building or improving payment products.
• Product roadmap ownership.
• Transaction-level data analysis.
• Cross-functional communication.
• Experience working with financial, risk, and legal stakeholders.
• Technical depth to work with engineers and understand system constraints.
• Experience applying AI or machine learning to payment optimization problems.
• Right to work in the applicable jurisdiction.