People Process and Operations Manager

You will own people-operations delivery across employee lifecycle processes, payroll data coordination, benefits administration, and record management. You will manage and improve Workday, audit and reconcile people data, design scalable workflows, support systems integrations and migrations, and maintain compliant documentation across geographies.

Responsibilities

• Manage employee lifecycle processes including onboarding, offboarding, role changes, and transfers.
• Manage benefits administration and coordinate payroll data delivery across regions.
• Maintain employee records and documentation securely and accurately.
• Process personnel actions and serve as a point of contact for employees and managers.
• Build and maintain Workday as the source of truth for people data.
• Conduct data audits and reconcile Workday with external data sources.
• Prepare business insights for leadership, boards, and external stakeholders.
• Design, document, and improve People processes and workflows.
• Identify bottlenecks and implement automation opportunities.
• Establish templates, standard operating procedures, and best practices.
• Manage and optimize Workday configurations and integrations.
• Support data migrations and system implementations.
• Ensure People processes comply with employment law and regulations.
• Maintain employment contracts, policy documentation, and regulatory filings.
• Support external audits and compliance reviews.
• Support the design and rollout of new People programs.

Requirements

• 5+ years of experience in People Operations, HRIS management, or HR administration.
• Familiarity with HRIS platforms; hands-on configuration, implementation, and data-management experience is preferred.
• Attention to detail and organizational and documentation capabilities.
• Advanced proficiency in data manipulation, data analysis, pivot tables, and dashboards.
• Knowledge of multi-jurisdictional employment law and compliance; US, UK, and EU knowledge is preferred.
• Experience designing and optimizing People workflows and processes at scale.
• Ability to explain complex HR concepts to technical and non-technical stakeholders.