People Ops Associate

You will support the full employee lifecycle, from onboarding through offboarding. You will prepare and track employment documents, maintain accurate employee records, coordinate payroll-related changes, and keep leave and absence records current. You will answer practical employee questions in Dutch and English, liaise with external HR providers, and escalate sensitive matters appropriately. You will also document and improve recurring HR processes using HR systems and spreadsheets while safeguarding confidential information.

Responsibilities

• Coordinate onboarding and offboarding, including paperwork, start dates, introductions and checklists.
• Prepare and track employment documents and contract changes.
• Maintain employee records and follow up on missing information and deadlines.
• Maintain leave and absence records.
• Coordinate employee changes and information required for payroll.
• Answer practical employee questions in Dutch and English.
• Communicate with external HR providers and escalate sensitive or complex issues.
• Document processes and improve HR workflows using systems and software.
• Protect employee information and carefully check work results.

Requirements

• Fluent spoken and written Dutch.
• Comfort working in English.
• Hands-on People Ops or HR experience in the Netherlands.
• Experience with Dutch HR administration and employment processes, including contracts, onboarding, leave or absence administration, and payroll inputs.
• Accuracy in reviewing contracts and employee records.
• Ability to prioritize deadlines and follow through on work.
• Clear communication and discretion with confidential employee information.
• Comfort with HR systems and spreadsheets.