People Operations Generalist

You will manage day-to-day employee experience and provide HR support to employees and managers during a leave coverage period. You will answer policy and benefits questions, guide routine employee relations matters, support offboarding and leave administration, coordinate employment changes, maintain confidential documentation, and escalate higher-risk issues appropriately. You will also work with internal stakeholders on employee matters, compliance requests, reporting, engagement, and People Operations initiatives.

Responsibilities

• Serve as a day-to-day People Operations resource for employees and managers
• Respond to employee questions about policies, benefits, leave, workplace practices, and HR matters
• Guide managers on employee relations, policy interpretation, attendance, documentation, and employee issues
• Support employee relations investigations, documentation, and escalation of complex matters
• Support offboarding activities for resignations and terminations
• Assist with benefits administration and qualifying life events
• Support employee leave administration and vendor coordination
• Process promotions, compensation adjustments, title changes, transfers, and employment updates
• Provide HR guidance to the People Operations Support Specialist
• Partner with the VP of Operations on People-related matters
• Coordinate with Finance, IT, Recruiting, Legal, and department leaders on employee matters
• Support employee engagement, culture, recognition, reporting, compliance, and People Operations initiatives
• Maintain confidentiality and documentation for sensitive employee matters
• Ensure consistent adherence to People Operations procedures and policies

Requirements

• 3–5+ years of experience in Human Resources, People Operations, or an HR Generalist role
• Experience supporting employee relations and day-to-day HR matters
• Working knowledge of federal and state employment laws and HR compliance requirements
• Experience supporting benefits, employee leaves, offboarding, and employment changes
• Ability to provide HR guidance and escalate higher-risk matters
• Experience handling confidential employee information
• Written and verbal communication skills