Payment Product Design Leader/Senior Designer

Define and own the design vision and strategy for payment products while balancing business goals, user needs, and compliance requirements. Lead product designers and UX researchers, drive end-to-end design, conduct user research and usability testing, create design systems, collaborate cross-functionally, and explore emerging payment technologies.

Responsibilities

• Define and own the design vision and strategy for payment products
• Establish UX/UI design best practices balancing business goals, user needs, and compliance requirements
• Lead, mentor, and grow a team of product designers and UX researchers
• Drive end-to-end product design from discovery and journey mapping through prototyping and UI specifications
• Conduct user research, usability testing, and data-driven analysis to improve product flows
• Create design systems and patterns across app and web channels
• Partner with product managers and engineers on requirements and technical feasibility
• Work with risk, compliance, and legal teams to ensure regulatory adherence
• Collaborate with marketing and CX to ensure brand-consistent experiences
• Track payment UX trends across the Philippines, Southeast Asia, and globally
• Explore QR Ph, NFC, merchant solutions, and blockchain opportunities in payment journeys

Requirements

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
• 5+ years of product design experience, including at least 1 year in a leadership role
• Track record designing scalable payment systems, e-wallets, or financial services platforms
• Strong portfolio demonstrating UX strategy, UI execution, and business impact
• Deep understanding of the Philippine digital payment landscape and regulatory framework
• Experience in agile product development environments
• Proficiency with Figma, Adobe XD, or similar tools
• Background in payments or fintech
• Experience designing for mass-market, mobile-first audiences in emerging markets