Operational Support Specialist I
Posted Updated
Description
- Communicate effectively internally and externally
- Work cooperatively
- Direct sample flow and preparation in an efficient manner
- Ensure accurate and efficient execution of written protocols
- Pleasant and friendly demeanor.
- Ability to multi-task
- Ability to follow directions
- Receive, prepare, categorize and organize incoming samples for entry
- Register samples, label, proof, divide and deliver to labs
- Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
- Participate in ensuring prioritization of sample registration
- Prepare, distribute, and retain Sample Entry Reports appropriately
- Update sample data and issue revised Sample Entry Reports where changes are needed
- Assist to deliver consumables to labs
- Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
- Answer and direct phone calls
- Mail final official EBDI testing certificates
- Effectively communicate personnel issues to Group Lead
- Participate in maintaining ISO documentation
- Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
- Maintain confidentiality regarding customer, samples, and employee information
- Cross train/work in labs on an as needed basis
- Assistance in seed disposal event disposal of retain samples and waste
- Associates degree in administrative or related field preferred.
- The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.
- Be a highly energetic, innovative, creative, people person.
- Effective communicator and ability to cross train in lab areas.
- Excellent verbal and written communication skills.
- High attention to detail.
- Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point
What We Offer:
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.