Manager Supercomputer Site Reliability Engineering

You will lead site reliability engineering for hyperscale GPU infrastructure. You will build and manage reliability sub-teams, set operational standards, oversee incidents and root-cause analysis, improve repair velocity, monitor cluster health, and partner with engineering, data center operations, and vendors.

Responsibilities

• Serve as the senior operational authority for the SRE organization
• Lead integrated supercomputer systems engineering reliability initiatives
• Build SRE sub-teams for hardware analysis, software tools, monitoring, and site reliability
• Define on-call responsibilities, incident protocols, leadership structure, and communication practices
• Develop training for monitoring and response teams
• Establish operational interfaces with data center operations, engineering teams, vendors, and service owners
• Own vendor oversight and accountability mechanisms
• Improve mean time to repair
• Define and improve operational procedures and documentation workflows
• Define operational targets, health indicators, alerting standards, and incident severity definitions
• Lead hardware root-cause analysis and remediation teams
• Partner with platform engineering to improve operational reliability
• Lead automation efforts to reduce remediation overhead

Requirements

• Bachelor’s degree and 3+ years of experience in large-scale operations with 2+ years leading people leaders of technical teams, or 10+ years of experience in large-scale operations with 5+ years leading people leaders of technical teams
• Willingness to travel frequently to data center locations
• Ability to lift up to 50 lbs unassisted
• Ability to stand for long periods and occasionally use ladders
• Willingness to work extended hours or weekends as needed