Manager Business Systems

We are seeking a results-driven Manager, Business Systems to lead the delivery, oversight, and continuous improvement of business systems services within a specialized technical function. This role provides strategic direction, manages team performance, and ensures services align with organizational goals and business priorities. The manager oversees process changes, drives operational effectiveness, and ensures compliance with applicable company policies, procedures, guidelines, and regulatory requirements while delivering reliable, high-quality business solutions.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $112,000 - $130,000, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Business Systems Strategy and Innovation: Maintain expertise in assigned business areas, organizational strategies, and insurance industry trends while evaluating emerging technologies, systems, and methodologies to improve business outcomes.
• Team Leadership and Talent Development: Build and lead a high-performing, diverse, and inclusive team through effective hiring, coaching, performance management, recognition, and ongoing technical, leadership, and business development.
• Operational Excellence and Continuous Improvement: Drive quality, productivity, and process improvements; champion Agile practices and organizational change management; remove barriers and promote efficient execution.
• Business Partnership and Collaboration: Serve as a trusted advisor to business and Information Services (I/S) partners, collaborate across organizational levels, influence priorities, and develop solutions that align with stakeholder needs and strategic objectives.
• Project and Financial Management: Oversee successful project execution, empower team members to make decisions, resolve project impediments, and ensure expenditures remain within budget and receive appropriate authorization.

WHAT YOU’LL BRING:

• Leadership and Team Development: 1–3 years of leadership experience, with the ability to coach, mentor, provide constructive feedback, and support team member growth.
• Communication and Presentation: Strong verbal, written, and presentation skills, with the ability to communicate effectively across all levels of the organization.
• Innovation and Change Management: Demonstrated willingness to embrace innovation, champion change, and promote continuous improvement.
• Decision-Making and Problem-Solving: Strong analytical thinking, sound decision-making, conflict resolution, and problem-solving skills.
• Business and Technology Acumen: Experience in business analysis and consulting, collaborating cross-functionally to deliver solutions, and developing business acumen and knowledge of emerging technologies.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States.

PREFERRED:

• Diverse knowledge of financial services including insurance and bank products, the insurance and banking industry, related legislation, and business operation procedures and practices.
• Deep knowledge within several financial services disciplines with ability to quickly learn, function and deliver within all relevant knowledge areas.
• Experience with Agile and Scrum methodologies.
• Knowledge of Software Development Life Cycle (SDLC); International Institute of Business Analysis (IIBA); Business Analysis Body of Knowledge (BABOK); Data Management Book of Knowledge (DMBOK); Awareness, Desire, Knowledge, Ability & Requirements (ADKAR)
• Strong quantitative, statistical, and data analysis and interpretative skills.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status.

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Salary: C27 | Pay Scale: 100 C27 - Annual