Junior Business Systems Analyst

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products.
Join us to work on complex, real-world enterprise challenges and grow together!

Role
We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance.

Main Responsibilities
Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs
Verify that configured scenarios actually work from the end-user's perspective
Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified
Understand the business problem behind each request and connect it to process, users, or expected outcome
Work with analytical data: navigate large data volumes, build and read dashboards
Provide realistic time estimates for tasks and own those estimates
Document what was done and flag open questions
Communicate calmly and clearly with clients and the internal team

Requirements
Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data
Experience working with dashboards and analytics tools
Ability to give realistic estimates on tasks
Attention to detail and independence
Willingness to ask questions when something's unclear, rather than guessing
Basic technical background, ideally with some exposure to CRM configuration
Comfortable working directly with business users

Nice to Have
Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus)
Background as a junior BA, functional consultant, CRM consultant, or implementation specialist
Understanding of sales, service, or document workflow processes

We Offer
Professional development through internal and external training programs
Transparent model of professional and career growth
Option to work in the office or remotely
24 days of paid vacation
English language courses