IT Engineer

You will build AI automations, custom skills, and workflows for IT operations. You will improve agentic ticketing, provide employee support across hardware, accounts, and SaaS applications, create self-service tools, and contribute to endpoint, identity, access, and backend IT projects.

Responsibilities

• Build AI automations, custom skills, and IT workflows
• Instrument and improve the agentic IT ticketing system
• Provide in-person and remote IT support for hardware, accounts, and SaaS applications
• Build and promote self-service tools
• Contribute to endpoint management, identity and access management, and IT backend projects

Requirements

• IT help desk
• Systems administration
• macOS
• Google Workspace
• Okta
• Okta Workflows
• AI coding tools
• Bash
• Python
• MDM
• Troubleshooting

Benefits

• Equity
• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Fitness benefits
• Commuter account
• Dependent care account