Insurance Broker

Provide independent video and telephone insurance advice, build long-term customer relationships, create individualized protection concepts and provider-independent market comparisons, manage and optimize existing contracts, guide customers strategically, improve customer-facing processes, and support insurance-related customer matters.

Responsibilities

• Provide independent and comprehensive insurance advice by video and telephone
• Build long-term customer relationships through proactive communication
• Create individualized insurance protection concepts
• Prepare provider-independent market comparisons
• Manage and optimize existing contracts
• Provide strategic guidance on existing contracts
• Collaborate across departments to implement new ideas
• Improve customer satisfaction
• Support relevant customer relationship matters

Requirements

• Qualification under §34d GewO for insurance intermediation
• Qualification under §34f GewO is preferred
• Relevant customer advisory experience at an insurance broker, pool, financial services provider, or bank
• Strong knowledge of the insurance market and tariffs
• Understanding of holistic insurance and retirement solutions
• Independence and a hands-on mindset
• Excellent analytical and communication skills
• Strong interpersonal and teamwork skills
• Motivation to develop digital processes
• Native-level German and good written and spoken English