Infrastructure Solution Architect

You will guide customers from technical discovery through deployment and production operation of AI solutions. You will assess customer needs, shape evaluations, create technical visions, deploy solutions into customer infrastructure, build custom features, onboard customers, and lead proof-of-concept delivery with internal and customer stakeholders.

Responsibilities

• Conduct technical discovery with Account Executives
• Identify, qualify, and disqualify customer opportunities
• Influence evaluation criteria and processes
• Create a strategic technical vision for customer projects
• Guide customers in deploying models and products
• Deploy solutions according to customer requirements
• Relay customer feedback and improvement suggestions to product and technical stakeholders
• Develop custom customer features
• Onboard customers on product deployment and integration
• Ensure production setup across GPU infrastructure, backend, and frontend interfaces
• Define and track proof-of-concept success metrics
• Lead programs across internal and customer teams

Requirements

• Experience as a DevOps Engineer, Site Reliability Engineer, or Cloud Solution Architect
• Experience deploying and managing AI-based products in production
• Python
• Docker
• Kubernetes
• CI/CD pipelines
• Automated deployment tools
• AWS
• Azure
• GCP
• On-premise infrastructure
• Customer-facing experience
• Project management
• Stakeholder management
• Foundational AI, machine learning, and data science knowledge
• Ability to connect technology with business value

Benefits

• Healthcare coverage
• Parental leave
• Retirement plans
• Relocation support
• Wellness programs
• Meal allowances
• Transportation allowances