Infrastructure Operations Manager

You will lead onsite data center operations, infrastructure, and personnel. You will ensure reliable operation of critical systems, manage HPC and GPU installations, coordinate shifts and on-call support, work with clients and vendors, maintain inventory, report performance, and implement operational improvements.

Responsibilities

• Manage all data center devices, systems, and infrastructure
• Ensure continuous operational reliability for AI workloads
• Monitor power, cooling, and environmental conditions
• Oversee installation, configuration, and maintenance of HPC and GPU systems
• Lead and mentor engineers, technicians, and support staff
• Manage shift schedules and on-call coverage
• Serve as the primary client contact and report on SLAs and KPIs
• Manage vendors, contractors, procurement, repairs, and upgrades
• Manage spare-parts inventory
• Troubleshoot and resolve technical issues
• Monitor data center performance and resource utilization
• Prepare operational reports
• Implement reliability, scalability, and cost-effectiveness improvements

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience managing data centers, particularly in HPC and GPU environments
• Leadership experience managing and developing teams
• Expertise in HPC, GPU deployment, and related hardware and software
• Knowledge of data center power, cooling, and environmental systems
• Client-facing communication and reporting skills
• Experience managing inventory and spare parts
• Ability to work onsite at the data center
• Ability to participate in an on-call rotation