Health and Welfare Senior Business Analyst

You will analyze and define complex client requirements for annual enrollment and ongoing projects. You will perform data analysis, identify requirement issues, support acceptance testing, validate and remediate data, conduct root-cause analysis, create training materials, and mentor new associates.

Responsibilities

• Define and analyze complex client requirement changes for annual enrollment and ongoing projects
• Perform data analysis and reporting for client decisions
• Identify business requirement issues and recommend functional solution modifications
• Define system acceptance test scenarios
• Support business acceptance testing through test setup, data mining, data mocking, and test execution
• Validate testing results against client and product requirements
• Perform root-cause analysis before and after code migrations
• Perform data and client validations and remediations
• Create training and reference materials
• Participate in procedure improvement initiatives
• Train, mentor, and coach new associates
• Perform quality assurance validation checks

Requirements

• Bachelor’s degree or equivalent industry experience
• 5–7 years of business analysis experience
• At least 5 years of direct Health and Welfare Annual Enrollment experience
• 5–7 years of benefits administration, outsourcing administration, or similar experience
• Organizational, time management, facilitation, and prioritization skills
• Ability to analyze complex business requirements and product issues
• Understanding of business-process lifecycles, data process flows, and plan-level provisions
• Understanding of record-keeping systems and regulatory environments
• Technical and analytical skills
• Written and verbal communication skills
• Ability to develop, follow, and execute documented procedures
• Advanced Microsoft Office skills

Benefits

• Fully paid parental leave
• On-site health and wellness centers