Head of Product Subscriptions

You will own the global Membership Plans strategy, vision, and roadmap. You will define subscription tiers, benefits, and pricing; lead delivery across the subscription lifecycle; improve retention and member value using customer and data insights; partner with cross-functional stakeholders; and mentor Product Managers.

Responsibilities

• Own the strategy, vision, and roadmap for global Membership Plans
• Define and optimize subscription tiers, benefits, and pricing
• Lead product delivery across the subscription lifecycle
• Partner across functions to deliver business outcomes
• Champion clear, transparent, and consistent membership experiences
• Mentor and support Product Managers
• Use qualitative and quantitative insights to improve retention and member value

Requirements

• 10+ years of product management experience
• Experience owning subscription, membership, or product-led growth initiatives
• Analytical and commercial capability
• Experience defining KPIs and OKRs
• Cross-functional leadership
• Senior stakeholder influence
• Product vision communication
• Experience building scalable global products
• Knowledge of local market and regulatory considerations

Benefits

• Share options
• Annual leave in addition to bank holidays
• Paid maternity, paternity, and adoption leave
• Paid and unpaid sabbatical leave options
• Salary-sacrifice benefits including nursery and cycle-to-work discounts
• Private family health insurance
• Life and accident cover
• Therapy sessions, courses, meditations, and workshops
• Pension scheme
• Paid volunteering and development days
• Annual learning and development budget
• Work abroad for up to 90 days annually
• Home office setup contribution
• Laptop ownership program
• Daily breakfast, coffee, tea, and juices