Head of Process and Controls Finance and Operations

You will build and lead the process architecture, controls, and governance for infrastructure and financial operations. You will standardize workflows, improve Order-to-Cash and Purchase-to-Pay processes, automate reconciliations and exceptions, establish data and control standards, and lead cross-functional transformation initiatives.

Responsibilities

• Build foundational process architecture for infrastructure and financial operations
• Define end-to-end processes, ownership, controls, data handoffs, approvals, and escalation procedures
• Standardize workflows and develop operating procedures, process maps, RACI frameworks, control matrices, and playbooks
• Create transformation roadmaps for risk remediation, automation, and scalable systems
• Lead AI-enabled automation of reconciliations, validation, monitoring, and exception management
• Own and improve Order-to-Cash and Purchase-to-Pay processes
• Establish token and usage-data accuracy, reconciliation, and traceability controls
• Design scalable financial and operational control frameworks
• Develop automation requirements for metering, pricing, billing, procurement, ERP, and data platforms
• Establish operating metrics, risk indicators, dashboards, and cross-functional operating reviews
• Build and lead the Process and Controls organization

Requirements

• 10+ years of experience in process transformation, controllership, finance operations, business operations, internal controls, or related fields
• Leadership experience building or transforming complex cross-functional processes
• Expertise in Order-to-Cash and Purchase-to-Pay
• Experience with financial and operational controls in technology, cloud infrastructure, SaaS, or consumption-based businesses
• Understanding of usage-based billing, metering, reconciliation, pricing, and consumption economics
• Experience reducing manual work through automation
• Knowledge of ERP, billing, procurement, data, and financial systems
• Experience with automated reconciliations and exception management
• Familiarity with AI-enabled workflow automation, anomaly detection, SOX, audit requirements, and accounting processes
• Ability to translate complex data flows into scalable business and financial processes

Benefits

• Equity