Head of Infrastructure Operations

You will lead regional data-centre operations, establish operational strategy and standards, manage multi-site teams, oversee physical infrastructure and vendors, lead incident response, ensure compliance, and report on operational health. You will travel regularly to data centres and coordinate capacity, deployment, and service-delivery work.

Responsibilities

• Own regional data-centre operations strategy and execution
• Establish operational standards, processes, and roadmaps
• Drive cost, downtime, and operational-maturity improvements
• Build, mentor, and lead multi-site operations teams
• Oversee data-centre operational procedures and ITSM ticket handling
• Support facility performance across power, cooling, security, and environmental controls
• Maintain AI infrastructure asset inventory and physical-security controls
• Establish SLOs and SLIs for availability, performance, and incident response
• Lead incident response, root-cause analysis, remediation, and prevention
• Ensure safety, environmental, and compliance requirements
• Manage vendors, contractors, procurement, SLAs, and contract compliance
• Coordinate infrastructure deployment, capacity planning, and site commissioning
• Implement monitoring and alerting and report operational metrics
• Travel regularly to data centres

Requirements

• 10+ years of data-centre operations, infrastructure management, or facilities-management experience
• Regional or multi-site operations leadership experience
• Team-management experience across multiple locations
• Experience scaling operations and maintaining reliability standards
• Data-centre infrastructure knowledge including power, cooling, networking, and security
• ISO 22237 and ISO 27001 Annex A.11 familiarity
• Monitoring, environmental controls, and infrastructure automation knowledge
• GPU/HPC infrastructure knowledge
• SOC 2, ISO 27001, Cyber Essentials Plus, and ISO 22301 familiarity
• Stakeholder management and senior-leadership communication skills
• Regular travel to data centres

Benefits

• Equity
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible paid time off
• Parental leave
• Retirement plan participation