Head of Financial Operations

You will lead financial operations strategy in Japan and turn regional and global priorities into measurable market outcomes. You will manage payment performance settlement incident response controls costs and seller experience. You will build senior relationships negotiate with partners represent the business externally coordinate cross functional initiatives monitor regulatory changes and establish governance reporting and escalation processes.

Responsibilities

• Lead financial operations priorities in Japan
• Own incoming and outgoing payment performance
• Manage relationships with banks acquirers card networks payment providers regulators and strategic partners
• Lead commercial and operational negotiations
• Represent Japan financial operations in external forums
• Coordinate product engineering risk compliance legal finance policy marketing and operations initiatives
• Improve authorization settlement reconciliation payment costs disputes vendor performance and controls
• Monitor regulatory network partner and industry changes
• Establish governance reporting operating rhythms and escalation paths

Requirements

• 15+ years of experience in fintech payments banking card networks acquiring issuing payment operations or related financial services
• Deep expertise in Japan's payments ecosystem
• Track record building senior relationships with partners financial institutions regulators and industry bodies
• Strong commercial judgment and experience negotiating complex agreements
• Experience representing a company externally
• Ability to lead through ambiguity and deliver measurable outcomes
• Experience leading complex cross functional initiatives
• Executive level communication and presentation skills in English
• Native or business level Japanese proficiency
• Experience with Japanese regulators or government bodies is an advantage
• Understanding of payment facilitator acquiring issuing settlement clearing reconciliation and card network operating models is an advantage
• Experience in a US headquartered fintech technology payments or financial services company is an advantage
• Media training or external spokesperson experience is an advantage

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning