Global Benefits Operations Manager

You will own benefits operations across EMEA, APAC, the United States, and Canada. You will lead EOR-to-entity and PEO transitions, manage enrollment and renewals, resolve complex benefits and leave cases, maintain accurate benefits information, improve processes, and ensure benefits compliance across operating jurisdictions.

Responsibilities

• Lead benefits workstreams for transitions from EORs to owned entities
• Lead PEO evaluation, vendor selection, and migration to direct US benefits administration
• Manage EOR relationships and employees under EORs
• Own benefits enrollment, renewals, mid-year changes, and offboarding
• Serve as an escalation point for complex benefits, leave, and time-off cases
• Administer and coordinate parental, medical, and disability leave policies across jurisdictions
• Maintain accurate benefits information across HRIS, benefits portals, intranets, and handbooks
• Design and improve scalable benefits processes and policies
• Ensure compliance with local benefits, insurance, and social security regulations
• Manage US and Canadian benefits compliance
• Identify emerging risks and partner with Legal and outside counsel on country-specific issues

Requirements

• 5+ years of benefits experience
• Experience managing benefits in a hypergrowth or new-market-entry environment
• Working knowledge of US benefits, ACA, ERISA, COBRA, and 401(k)
• Working knowledge of EMEA and/or APAC benefits and statutory requirements
• Experience with PEOs and EORs
• Experience with HRIS and benefits administration platforms

Benefits

• Equity